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Fitch Learning Support
You can complete this form to request support directly from our support teams. Please choose the correct Request Type most appropriate to your query - this will help us respond do your query as quickly as possible. Candidates can also call the dedicated support line at +1 (647) 905-5108, between the hours of 9am to 6pm EST, Monday to Friday, excluding Canadian national holidays and Ontario provincial holidays.
For technical support on your exam day please contact Prometric support
here
using the chat feature. You will need to provide the confirmation number from your exam booking confirmation email to connect to an agent
Looking for Canadian Securities Institute (CSI) support?
Click here
For enquires about CIRO rules and guidance please visit
https://www.ciro.ca/registered-individuals/proficiency
. If you still have remaining questions or cannot find the information you are looking for please email
Registration@ciro.ca
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Candidates and Approved Persons
Admins (CIRO/FIRMS)
Managers (CIRO/FIRMS)
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